Apple Allegedly Knew iPhone 6 Would Bend Before Its Launch, Court Papers Show
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Remember the infamous Apple #bendgate episode back in 2014? The nightmare is yet over.
Although Apple openly demonstrated that its design of the iPhone 6 and the 6 Plus were “thoroughly tested”, official documents from the courts seem to state otherwise.
According to the papers of the “Touch Disease” lawsuit, Apple’s phones were more likely to bend as compared to its previous generations phones. The “touch disease” is an issue that caused the touchscreen to work intermittently which is the result of “bending associated with normal use.”
US District Court Judge Lucy Koh explained that a major concern Apple identified before releasing its phones was that the iPhone 6 was 3.3 times capable of bending as compared to the iPhone 5s, and the iPhone 6 Plus was 7.2 times more likely to bend than the iPhone 5s.
After the two flagship phones were released, a repairability site found a lot of complaints about gray bars appearing at the top area of the screen when touched. The numerous amount of complaints has led to a lawsuit which was filed in August 2016.
After receiving widespread attention, Apple quietly addressed the “Touch Disease” issue by making an engineering change to both phones a year-and-a-half after the phones were released, and launched a repair program after that. Apple also offered users whose devices have been affected with a replacement phone for a service fee of US$149.
The “Touch Disease” lawsuit is still on going and you can read the full document here.
[via Mashable, opening image via Shutterstock]