How Successful Leaders Build Trust with their People
As a leader, you earn trust the same way anyone else does: by making a conscious effort to walk your talk, keeping your promises and aligning your own behavior with your expectations of others. When you keep up that core, you’re constantly growing your team’s trust. The most trusted leaders add on to the basics with an additional set of trust-inducing behaviors. Here are the most important:
Being accessible. Successful leaders understand the importance of being approachable and accessible when you’re building trusted leadership.
Being confident. When a successful leader has confidence in themselves and their team, people trust them in return .
Being credible. Successful leaders acknowledge their mistakes and limitations as well as their expertise and successes. People have faith in that credibility and follow its lead.
Being honest. Simply telling the truth, even when it’s difficult, goes a long way in strengthening relationships and building trust.
Being supportive. When a successful leader shows support and encourages others even when they make mistake, people will have faith in them.
Being dependable. People trust a leader they can count on to do what they say they will do.
Being consistent. When a leader’s words and actions match not just some of the time or even most of the time but all the time they’ve achieved a key pillar for building trust.
Being open. When a successful leader actively listens, asks questions, encourages others to share their concerns and then takes what they hear into account, people trust that their voices are being heard .
Being empathetic. Successful leaders know how to balance the need for results with consideration of their team’s needs and feelings. This perspective shows deep understanding and builds equally deep trust.
Being appreciative. Give credit when people do great work and you’ll set the stage for an appreciative culture.
Here’s the bottom line: nothing speaks louder about leadership than a leader’s actions, and nothing is a more direct reflection of those actions than their team’s level of trust.
Lead from within: Successful leaders understand the importance of trust and take it seriously. They make it a daily habit to keep their words and actions trustworthy.