Business Skills

Anyone who works in customer experience (CX) has heard about the importance of desiloing data (if they’re not already leading efforts to do so). That process has become one of the most popular elements of the CX world as companies strive…
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As certain workers are beginning to return to the office, some are thrilled to have regained an environment more conducive to their personal productivity. For some, the office has fewer distractions and just makes it easier to get work…
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No one likes to deal with taxes. They’re confusing, complicated and an overall pain. Sometimes it seems easier to just ignore them. But if you understand taxes, specifically your tax bracket, you may be more motivated to lower your tax…
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Robin Dunbar is a British scientist. You may recognize the name if you are aware of one of his primary insights, something called Dunbar’s number. Dunbar has studied evolution, including early humans and primates, and discovering human…
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Your employees can improve their performance. You just need to know the most effective ways for them to do this. And you need to know what is needed on your end. In fact, there are five steps you can take to try and make this happen. Get…
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Companies place a great deal of importance on meeting customer expectations. According to Forrester, nearly 95% of leaders say that providing a good customer experience is a top strategic priority, and 75% want to use customer experience…
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The Fourth Industrial Revolution is right here, with developments in cyber know-how producing extra knowledge than the world has ever identified. Knowledge is without doubt one of the most useful belongings within the trendy economic…
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For years I have studied and observed great leadership, teaching and coaching leaders and organizations around the world on the qualities that make leaders effective. One thing I’ve learned through that experience: when crisis hits, the…
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When it comes to sales, there are many ways to can reach out to customers and close sales. It is important to know all of these sales tactics. Most importantly you need to know how to properly combines these sales approaches to keep your…
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With there being no apparent end in view of the pandemic, everyone has been forced to live within a confined space and spend their days not doing anything that needs going out. Especially students all over the world are having a hard time…
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