Business Skills

Customer success is about keeping your customers satisfied. In this post, we explain top 4 customer support trends you should be aware in 2022.

Overlapping tasks are executed either at the same time or sequentially. Let’s take a look at reasons why tasks overlap and tips to prevent.

The outbreak of Covid-19, team manager’s job has changed. Here are 7 reasons why managing a team effectively is so important and how to implement.

Learn raising funds online trend that is here to stay for 2022. These lessons can apply to any business that’s looking to fundraising today.

If you’re a marketer navigating toward marketing and sales alignment can be a challenge. Learn how marketers can work more effectively with sales.

Effective leadership is difference between mediocre leader and a great one. In this article you'll learn primary habits of great leaders makes them…

Hiring a candidate’s soft skills can be important as their technical skills. In this article, you'll know 3 important soft skills for hiring remote…

In this article, we’ll explore why, review the dangers, and share guidance on how to strengthen your customer service security defenses.

Email survey invitations have a hard time convincing customer to even open the invitation. Here are some tips for sending perfect email survey…

US businesses lose 62 billion dollars annually due to poor customer service. Learn tips for providing best customer support and retaining loyal…