Why Get a Touchscreen POS System
You may want to think about touchscreen POS systems for your store if the limitation of your standard cash register is always slowing your employees down. Touchscreen POS systems allow staff to ring up customers by touching a touch-sensitive screen. This takes the keyboard and mouse out of the sales equation, making checkout more efficient, faster, and less prone to errors.
How do touchscreens work?
Touch screens integrate a number of approaches. The most popular is called the resistive or capacitive one, where a thin, metallic, transparent layer is used to record and update the screen. This is done based on the change in the electrical current caused by human skin. Some touchscreens also use the piezoelectric effect, which is when someone generates voltage when the screen is touched.
In infrared-based methods, sensor arrays detect fingers moving near or across the screen.
Components of touchscreen POS systems
Normally, touch POS systems have the same components as a standard restaurant or retail POS system, the main difference being that a touch-sensitive screen has been added. Touch POS systems include a scanner and keyboard/mouse, a computer with point of sale software, a receipt printer, a display, and a cash drawer. The customer follows the transaction on the display.
Main advantages of touch POS systems
Accuracy, speed, and ease of use are the main advantages of using touch POS systems. These are much easier and faster to use than standard point of sale software. Errors decrease and the speed gets faster when there is no need to type in the sale price of an item or a bar code number.
POS systems allow retailers to easily process customer transactions, making sure they can buy products while shopping at your store. This section will list why touchscreen POS systems have become a popular alternative to conventional registers.
Ease of Signing
Touch POS systems let you accept customer signatures at your retail establishment. Customers can sign their name on the POS system’s screen digitally instead of on a paper receipt. It’s an easier and more effective way to accept signatures on purchases. This eliminate the need for POS keyboards.
Touch POS systems contain fewer moving parts, making them more reliable than their mechanical counterparts. POS systems with mechanical buttons are likely to defect. If debris or dirt gets stuck underneath a key, the user can’t press that key until it’s been cleaned. That may mean dissembling the keyboard! With a touch POS, this isn’t an issue because they rely on touch commands.
A touch POS systems can render your establishment more credible. Buyers will begin to perceive your retail business as being more trustworthy than that of the competition because you are using the latest technology.
Other benefits include faster transactions, employee management, and more. It’s really no wonder that touchscreen POS technology is becoming so popular among merchants of all sizes and types. It offers a myriad of benefits, notably the potential to increase productivity while decreasing operating expenditures simultaneously.
Process Transactions Faster
A report published by Chron showed touchscreens reduced the time needed to process transactions by an average of 20%. 20% faster processing means a lot in the retail industry. More specifically, it means huge profits.
Mechanical POS systems don’t dispose of this feature. With newer, more advanced touchscreen POS systems, it’s possible to manage your business’s staff. You can see which staff members had shifts, how long they worked, and more. All of this data can help you manage your retail business’s employees better.
Touchscreen POS technology gives quick access to a plethora of features. Staff has instant access to all the features needed to process all kinds of payments (i.e., cash, check, credit card, and debit card) with touchscreen POS technology in place. You don’t need to switch back and forth between different peripherals. In a timely manner, you finish transactions and see your happy customers off.
When it is used to serve as the basis of self-checkout kiosk apps, touchscreen POS hardware has a similar effect. Giving customers the option to run their own transactions or order their meals shortens lines at the “regular” point of sale, whether in a store or a quick-service restaurant. Wait times becom shorter, leading to better customer service.
Reduced Training Costs
Touch POS technology helps you cut down on training and other operational costs. The user-friendly, intuitive features of touchscreen POS technology makes it simple to learn, reducing training time and related costs. In self-ordering, self-checkout kiosks and similar installations, a touchscreen POS configuration does away with the need for one or more employees. General labor costs decrease as a result.
Touch POS technology does away with errors and increases users’ comfort. It integrates everything that’s needed to carry out sales transactions and puts it in a single place. Your staff will feel very comfortable with these elements because they are easy to find. They won’t have to keep looking around for different icons, buttons, and peripherals.
Touch POS technology can help with space optimization. Almost every touchscreen POS system integrates peripherals in a sleek ergonomic design. For example, these are bar code scanners and magnetic stripe readers. You can mount the displays above the counter within employees’ line of sight. The ergonomic design gives merchants the chance to pack big POS power into a small space. There will be no cluttering.
What is more, staff can handle payment acceptance without having the feeling of being confined. You can use any space saved by using touch POS technology for small, attractive displays of impulse buys.
These are just some of the reasons to get a touch POS system. You’ll never regret investing in touchscreen POS technology once you’ve become convinced of these advantages. Touchscreen POS systems prevent accidents and are resistant to damage. Their hardware is highly durable. This is the case with resistant touchscreen POS systems in particular. In these, two layers of glass comprise the touchscreen component. The glass is very hard to crack or pierce, so accidents are not a concern.