Customers

If you’ve ever wanted to capture more of the market and get your brand seen by different audiences, now is the moment you’ve awaited. However, you have to understand what your customers want in order to woo them successfully. Below are…

In this post, we’ll share how you can use Instagram Story Highlights to promote your business and engage with customers. Now, let’s start by exploring what this feature is and how to use it, and then we’ll dive into nine ways you can use…

There are roughly 8 million businesses on Facebook that are defined as “active advertisers,” meaning they invest in Facebook ads to market their products and services. These days, simply having a Facebook profile for your business isn’t…

Customer needs, wants, and expectations are changing rapidly, and brands that want to keep up need to aggressively monitor customer commentary if they hope to continue providing the experiences that those individuals seek. Though listening…

Companies place a great deal of importance on meeting customer expectations. According to Forrester, nearly 95% of leaders say that providing a good customer experience is a top strategic priority, and 75% want to use customer experience…

Customers are one of the base pillars that hold any retail business together. Without them, it crumbles, which is why you must keep them from leaving. Research shows that 87% of customers hop from one business to the other when shopping,…

Frame AI, a New York City startup that uses artificial intelligence and machine learning to help companies understand their customers better across multiple channels, announced a $6.3 million Series A investment today. G20 Ventures and…

The database of more than 1 million customers was exposed online by ‘SCUF Gaming’, a subsidiary of Corsair that develops high-end gamepads for Xbox, PS4, and PC. The incident led to the exposure of clients’ names, payment info, contact…

The company apologised for the data breach and informed customers that the database had been accessed on “at least one occasion” while it was exposed. Virgin Media has apologised after a data breach left the personal details of around…

How does Intel, which expects the market opportunity for AI hardware to grow from $2.5 billion in 2017 to $10 billion in 2022, find new customer opportunities? With AI, of course. In a blog post today, Intel detailed a tool its IT Advanced…