DriveSavers Announces Consumer-Facing Solution for Accessing Data on a Locked iOS Device | Mac

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today announced the launch of a new consumer-facing service that’s designed to unlock devices for customers who have forgotten their passcodes, been out after too many incorrect entry attempts, or who need to access the on the of a deceased family member.

DriveSavers says it is using “new proprietary technology” to recover data from a passcode-locked devices, a service that has previously been limited to law enforcement agencies and unavailable to the average consumer.

It is not known what technology DriveSavers is using to access data on the device. It may be a passcode guessing feature or something related to iCloud data, with the company suggesting it is able to recover data like photos, videos, contacts, text messages, voice recordings, and notes.


The service is advertised for Android, Windows, BlackBerry, and iOS devices, so the full breadth of information DriveSavers can recover from an iPhone or an iPad is unclear.

Law enforcement agencies have long used data recovery hacks and devices to gain access to locked iPhone devices. The most well-known recovery method highlighted in recent months is the GrayKey box, which can brute force the passcode on an iOS device using some kind of proprietary jailbreaking software. The GrayKey was allegedly disabled with iOS 12, but DriveSavers may be using a similar device or unlocking method.

GrayKey iPhone cracking box, via MalwareBytes

Government agencies also have the ability to request data from iCloud straight from Apple, but this is presumably not a method that’s available to DriveSavers for consumer data recovery requests.

The Passcode Lockout Data Recovery service is for standard customers only, and DriveSavers says it will not unlock devices for law enforcement or other government agencies. Prior to unlocking a device, DriveSavers verifies ownership “during all phases of the recovery process” and requires a legal authorization form with customers required to provide specific information before data access is provided.

DriveSavers does not provide pricing for its Passcode Lockout Data Recovery Service, and suggests that those interested call the company for more information.
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