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Facebook is becoming less important as a source of traffic to your site. We wrote about it before, but mid August a lot of internet-sources reported…

My son is off to university and needs a laptop for his history course. His needs are coursework, watching movies, listening to music and gaming.…

Digital technologies are impacting specific industries, both through internal change and competitive threats. In “How to jumpstart digital…

Facebook has revealed it rates whether you are trustworthy. And it’s doing this to help combat the spread of fake news on its platform. It sounds…

Sooner or later — well, usually sooner — prospective web clients want to talk about money. But what they are looking for? It could be:a ballpark…

TensorFlow 2.0, the next major version of Google’s open source machine learning framework, will see its first beta version in late 2018. TensorFlow,…

Corporate social media presences have not always been known for their glowing personalities—especially in the early days of social when brands opted…

Is customer service part of the customer experience? Or is customer experience what happens when someone receives customer service? Are they the…

Understanding the difference between customer service and customer support can be a challenge. At first glance, customer service and customer…

Ten years ago, many companies didn’t even ask about using encryption to protect data. Over the years, that has changed. More security and privacy…