What Can Go Wrong When You Write Down A Negotiated Deal? | Negotiation

 Words can be tricky to get right

Words can be tricky to get right
Image Credit: Alastair Bennett

As a negotiator, our goal is always to find a way to reach a with the other side. We spend a lot of time using all of our styles and negotiating techniques to reach a common understanding that will allow a deal to be agreed to. However, once both sides have found the agreement that is needed with which to create a deal, now comes the hard part. We have to write everything down and get both sides to sign the agreement. How hard could that be? It turns out that it's actually quite difficult and there are three common things that can go wrong.

The Contract Is Not What We Agreed To

We spend our negotiation going over the various issues that both sides need to find a way to resolve. Generally what happens is that we work our way through each of these issues and are able to come to an understanding with the other side regarding how a given issue will be handled. This is all well and good, but this agreement all too often is a verbal agreement or a set of hastily jotted notes on a piece of scrap paper.

In order to this agreement to carry any weight, it's going to have to find its way into the final agreement. This means that one of the sides involved in the negotiations is going to have to sit down and create formal language that documents the agreement. It turns out that the words that are used in this documentation are very, very important. The misplacement of a single word or the use of a word that can be interpreted in more than one way can lead to confusion on both sides of the table.

Terms Of The Deal Are Either Missing Or Vague

If you are the one who is trying to document the agreements that have been reached by both sides, then you have a challenging task ahead of you. You may feel that you understand the agreements that have been reached regarding the various issues that this negotiation has covered. However, creating the words that are going to accurately capture the intent of the various agreements is going to be difficult to do.

One of the biggest challenges that you'll be facing as you try to document what has been agreed to is that you are going to have to account for every possibility. What this means is that there are a number of different things that may occur during the lifetime of the agreement. You are going to want to identify the most likely contingencies and make sure that they get documented in the agreement. This is important to because when an event happens, both sides will be taking a look at the agreement in order to discover what their obligations are.

Terms Of The Deal Contradict Each Other

Any issue of even moderate complexity that is being negotiated will generate a complex deal document. This deal document will generally have multiple sections and each section will attempt to cover multiple scenarios. As you can well imagine, things will start to get complex very quickly in a scenario like this.

It's entirely possible that the written description of a negotiation that you are creating will contain one or more contradictions. Clearly you are not going to want to sign any agreement where the meaning is not clear or where the single document provides more than one way of dealing with a given situation. What all of this means is that you are going to have to make sure that you allocate the time to review the final document with an eye towards finding any contradictions. You'll want to be looking for parts of the document that explain who has to do what in a given situation. If you find the document instructing the same person to do two completely different things in a given situation, then you've found a contradiction and you'll need to rewrite that part of the agreement.

What All Of This Means For You

Just reaching a deal with the other side of the table is a major accomplishment for a negotiator. However, the principled negotiation does not end there! Rather, now comes the hard work. Each of the agreements that both sides have come to now needs to be documented. This is where things can get tricky because it is easy to make one of three common mistakes.

The first error that can occur is when the words in the contract do not accurately reflect the verbal agreements that were reached during the negotiations. There can be many different reasons for this happening, but as negotiators we need to be able to both detect it and then have each of the disagreements resolved. Just because the deal document talks about the various agreements that we've reached does not mean that it does it well. There is a very good chance that one or more of the discussions in the document are either missing details or are too vague to be implemented. Once again, a rewrite is going to be called for. Finally, the more complex a negotiation is, the longer the deal document is going to turn out to be. A long document holds the real potential of containing one or more contradictions in it. As negotiators, we need to realize this and take steps to both detect them and then resolve them.

Each negotiation that we are involved in s only as good as the agreement that comes out of it. These agreements are designed to solidify the verbal agreements that we've made during the negotiations. However, such documents can be very difficult to create correctly. The next time that you negotiate, take the time to make sure that your final deal document accurately reflects the individual agreements that you reached during the negotiations.

– Dr. Jim Anderson
Blue Elephant Consulting –
Your Source For Real World Negotiating Skills™

Question For You: What's the best way to review a deal document in order to find any contradictions?

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What We'll Be Talking About Next Time

When you are planning your next negotiation, what is running through your mind? You can probably see yourself sitting at a table negotiating with the other side. This tends to be how we view most negotiations. However, it turns out that reality often looks much different than this. Negotiators often have to deal with more than one party to reach their goals. This requires us to tailor our negotiation styles and negotiating techniques towards this end. These negotiation scenarios pose unique challenges for us. However, most negotiation advice focuses on talks between two parties.

The post What Can Go Wrong When You Write Down A Negotiated Deal? appeared first on The Accidental Negotiator.

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