Customer Services Walking In Your Customer’s Shoes Jun 6, 2019 You may have heard the expression, “Take a walk in your customer’s shoes.” The idea is that you put yourself in the customer’s position and see the…
Marketing Survey finds Google customers do extra, have ‘far increased’ satisfaction than Alexa Mar 22, 2019 There are numerous surveys about smart speakers. However, new data from Kantar Worldpanel is unique in comparing attitudes and behaviors of Google…
Marketing Customers are Consuming More Video Content on Social Media Feb 22, 2019 When it comes to video marketing, marketers are resonating more with their customers when they discover their content through social media,…
Programmers Adobe Sign Powers E-Signatures for Nintex Customers Feb 2, 2019 Since 2012, Adobe and Nintex have helped organizations streamline business processes with automated workflows and world class document generation.…
Social Media 3 Ways Companies are Getting Customers Involved in Their Social Media Feb 1, 2019 Social media success demands engagement, and when a company creates its social media marketing campaign, it’s important to get customers involved. A…
Blog PNB and Maybank launch digital platform for customers Dec 30, 2018 According to a recent report, Permodalan Nasional Bhd (PNB) – a Malaysian government-linked investment company – and Malayan Banking Bhd (Maybank)…
Entrepreneurship How to Actualize Your Transformation to Better Serve Your Customers Dec 9, 2018 A complete digital transformation of your and everyone else’s industry is closer than you think. Start planning your own with these 3 steps. Not so…
Innovation Technology innovation keeps CH Robinson focused on customers Nov 30, 2018 The technology has both a carrier and driver version – the latter introduced this year. The carrier version is more robust with additional reporting…
Tech and Gadget How smart companies use voice and bots to get and keep more customers Nov 14, 2018 Ding dong, it soon may be time to start thinking of google as near-dead in the water. The day is coming where marketers will have to redirect the…
Tech and Gadget Microsoft Doesn’t Use Customers’ Data for Profit: Satya Nadella | Apps Nov 8, 2018 In an apparent jibe against rivals Google and Facebook, Microsoft CEO Satya Nadella has said the company doesn’t use customers’ personal data for…