Service

4 Dimensions of Customer Trust Put simply, high trust is a dividend; low trust is a tax. In fact, in our increasingly low-trust world, trust has…

Snapchat's woes show no sign of ending, and the latest casualty in the company is Snapcash, the peer-to-peer payment service. It's likely that you've…

Mon, 15 Jan 2018, in Business, Customers, Entrepreneurship, Leadership, Startup Entrepreneurs should know how to manage their time, finances and human…

At some moments customer service job can be a challenge. Dealing with different people and trying to meet their expectations is not an easy task.…

Let’s chat Businesses have always been looking for ways to please their customers. In 1868, Watkins Liniment…

Tue, 20 Feb 2018, in Customer Support Customers want one, well, two things above else. They want to save time and money. And since our online…

Proactive communication is an important part of customer service. It helps to facilitate the customer journey and inspires customers to stay loyal…

Thu, 22 Feb 2018, in Releases Ever wanted a quick snapshot of your mailbox?Enter the Ticket Counter. Its purpose is to quickly inform you of the…

With drama. Make sure the customer knows just how hard you’re working, what extent you’re going to in order to serve. Make a big deal out of the…

This article explains how to create a simple PHP REST service. This simple PHP service has 2 functions. We are going to call these 2 methods using…