Business Skills

Promoters from NPS surveys are way more than just numbers on your spreadsheet. Treat them like VIPs and it will impact the bottom line in a big way.…

I’m not particularly sporty. I mean, I like the occasional swim and I’m not too bad at crazy golf. And I can bowl without the side ramps up! But,…

Jen Baird, a serial entrepreneur who has led several Michigan-based healthcare technology startups, is back at it with Fifth Eye, an Ann Arbor,…

Takeaway: Timeular, an eight-sided physical device, is the best way I’ve found to track my time. Time tracking is tedious—and often involves a lot of…

The Cleveland Fed released the median CPI and the trimmed-mean CPI this morning: According to the Federal Reserve Bank of Cleveland, the median…

A reader of this blog emailed me to ask me about applying The Lost Art of Closing (TLAC) as it pertains to the one call close. The reader recognized…

In 2018, a brand cannot succeed without both proper and effective marketing. That being said, it should come as no surprise that you need a personal…

View of Lily Rock before the Cranston Fire. **Please share this post.** On Wednesday, July 25, an arsonist started a fire that quickly spread towards…

Wharton’s Adam Grant recently interviewed Daniel Coyle, author of The Culture Code: The Secrets of Highly Successful Groups. They focused at the…

EO’s Regional Leadership Academies (RLA) are offered across the globe and provide EO member leaders insights and education under the guidance of…