Customers

Posted by MiriamEllisYour local business may not be able to beat Amazon at the volume of their own game of convenient shipping this holiday…

What can your business do about customers who are reluctant to part with their money? First, it helps to stop seeing these customers as “cheap” or…

Matt Beckwith is a huge Chick-fil-A fan. Well, at least he was until the company repeatedly failed to respond to a simple question about ice cubes.…

Fraud departments must juggle fighting financial crime with providing customers with an excellent experience – at the same time they must improve…

The customer service rep sounded tired. I had called the company to ask about a recent bill. A past due notice had been mailed to me, even though I…

This was a conference session titled What Customers Want From your Web Content at Affiliate Summit West 2017, which took place January 15-17, 2017 at…

In the age of social selling, ever-extending sales cycles and the non-linear buyer’s journey, finding the right strategy for your sales outreach on…

It’s what we’ve been doing for our clients all along; finding great partners to grow your company and revenue, but with a twist! Our Brand2Brand…

When your customers feel valued, they stay loyal to your business. Loyal customers also help you get new customers by telling about your business to…

Dave Lindenbaum talks about updating the Groupon business model for 2018. August 6, 2018…