Customers

Most of our conversations with customers don’t take place in person. Instead, we talk to them over live chat, phone, SMS text, or, the most popular…

It’s not great when any organisation loses a laptop, but if the contents of the computer’s hard drive have been fully encrypted and a strong password…

Don’t get caught on the wrong side of history. Plan your next steps now. December12, 20174 min read Opinions expressed by Entrepreneur…

Have you ever thought about why you are losing customers? Perhaps you are giving them a reason to leave? A study from NewVoiceMedia found that:…

Apple today began sending out notifications to customers letting them know that support for Back to My Mac is ending in macOS Mojave. Back to My Mac…

Want to know how your customers and leads feel about your website, product, or overall company’s vision? In this article, I’d like to share three…

We’ve heard a lot about how Augmented Reality will be good for games and some about how it might work for professionals. But what about your clients?…

Apple says its customers’ data wasn’t compromised by an Australian teen’s alleged hacking. NurPhoto An Australian teen has pleaded guilty to…

Please enable Javascript to watch this video Walmart is installing giant Pickup Towers in stores across the country so customers can pick up…

It takes 12 great customer experiences to make up for a single bad one. When something goes wrong, sending a polished, professional apology letter to…