Business Skills

Lawfulness, transparency, and fairness are the key ingredients to the first principle of data processing in the General Data Protection Regulation…

Filler words are conversation killers, plain and simple.If you’re trying to leave a good impression and you use filler words frequently, it’s going to…

Ever felt that small nagging need to check your work email while you're on vacation? "I'll get too behind," you think. "What if it's important?…

Drift thrives by acting less like a software company and more like a reality TV show. Here’s how to follow their lead.Embarrassing, but true: I know…

How many times have you settled into a team meeting or a conversation with a long-time colleague and thought, “Here we go again, the same…

Ah, can you feel that? The end of June is approaching, which means it’s time for the summer weather pattern to descend on Portland. There are clear…

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The often humorous, sometimes dark work of the artist known as ‘adamjk’ can be seen everywhere from tote bags to enamel pins to his books on…

Do you feel like you’re running in circles trying to develop new ideas for your organization or clients? Is your boss pressuring you and your team…

By John Holland, Chief Content Officer, CustomerCentric Selling® How should sellers reply when they are not going to…