Business Skills

In sales, it’s almost never an immediate “yes.” In fact, “92% of salespeople give up after four ‘no’s’, but 80% of prospects say ‘no’ four times…

Large companies, small businesses, and sole proprietorships incur expenses when purchasing equipment, office furniture, or even a coffee machine for…

The inaugural RIMS Risk Forum 2018 India launched on November 13, and leading risk professionals from India and Asia-Pacific countries met for two…

About Kent and Lime   Kent and Lime is a leading online personal styling service for men based in Sydney, Australia. When a customer opens a Kent and…

  Back in the early 00s and pre-data-explosion, we didn’t have much evidence of the trillions of dollars women influenced in consumer decision…

Getting the right tickets to the right agent can have a positive impact on average handle time because it avoids the ticket being passed around from…

Consultative doesn’t mean what many salespeople believe. They believe that it means a soft approach, one that isn’t high pressure or a hard sell.…

Denmark is one of the happiest places on Earth, according to a study conducted by the UN. It doesn’t strike as a surprise that Danish people are the…

When it comes to icebreakers, “describe yourself in three words” is by far one of the toughest. You’re a complex person, with unique ambitions,…

  In assessing the predictive value of new scores or new data, significant weight is given to model performance measures.  Examples of these measures…