Business Skills

In my experience, executive job seekers shy away from Twitter for many reasons . . . most of which are misconceptions. Do any of the following…

Note: Lessons from The Overlook is a monthly update on lessons learned from owning a vacation rental property in the Southern California mountain…

The very idea of discovery has changed over the last decade. As discovery was trained and taught in the past, the outcome was to uncover the client’s…

Each spring the Business First 40 Under 40 program recognizes 40 young “movers and shakers” within our community who have demonstrated outstanding…

A decade ago, our familiarity of AI was only restricted to the silver screen. But today, the scenario has changed completely. Although AI is yet…

From June 29 until September 27, the representation office of the European Commission in Spain and in collaboration with Startup Europe News (SEN)…

Win-loss review analysis is one of the most difficult parts of the sales process. If you lost the deal, it feels like you’re taking it upon yourself…

The choice of words is very important when you are expressing yourself. Especially at work, you need a maintain a positive and can-do attitude.…

Is customer service part of the customer experience? Or is customer experience what happens when someone receives customer service? Are they the…

Our longtime friend Lura Vernon wrote a really fun book last year titled Cool Dogs and Crazy Cats. It’s a coffee table book that is a…