Business Skills

It takes 12 great customer experiences to make up for a single bad one. When something goes wrong, sending a polished, professional apology…

I've seen my fair share of product launches fall flat. Here's how you can avoid that fate. July 20, 2018…

Blogging isn’t new. If you’re using content marketing at your company, whether you've implemented a robust, revenue-generating program or just…

How do you hire the right people? And maybe more importantly: How do you avoid hiring the wrong people? Calvin Johnson, the founder of…

“To be fully alive, fully human, and completely awake is to be continually thrown out of the nest.” ~Pema Chodron By Leo Babauta Life has its…

This might be the best alarm clock I’ve ever seen, if only because of one simple feature – there is no snooze button. Kiwake is engineered…

If you're new here, you may want to subscribe to my RSS feed. Thanks for visiting!Authority can be escalated during any negotiationImage Credit:…

What does it mean to be human? With all the discussion of robots, AI, and machines at work, is there a clear delineation between what…

In a new article published in Research-Technology Management (When Cognition Interferes with Innnovation:  Overcoming Cognitive Obstalces to Design…

There are still signs that US firms are overconfident about their cybersecurity risk. We just completed a survey with Ovum and found that:68…