Video: China Guangfa Improves Collections – Info Risk Manage
China Guangfa Bank Credit Card Center (CGB Credit Card Center) is using FICO® Customer Communication Services (CCS) to help reduce its cost of…
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Business Skills
How to master the Sales to Customer Success handoff – Info Cust Service
Whether you’re managing a customer success team, account management team, or client services team, you know that transitioning customers from…
Miigen, the digital time capsule! – Info Entrepreneurship
What if your late grandparents could still speak to you today and remind you of their life and memories? That’s the aim of …
Hiring For Happiness at Menlo Innovations – Info Leadership
Tech company Menlo Innovations in Ann Arbor, Michigan have a VERY different way of hiring and interviewing new employees.They call it…
The Ground of Your Basic Goodness – Info Productivity
By Leo Babauta
A lot of the time, life can be pretty stressful:You feel like you’re treading water, or drowning from an overwhelming number of…
Content Doesn’t Take Vacations: Why You Should Capitalize on Writing This Summer – Info…
As summer approaches and your mind wanders from your office to pools, baseball games, and backyard barbecues, it can be tempting to procrastinate and…
B2B Reads: Funnel Fundamentals and AI in B2B – Info Sales
In addition to our Sunday App of the Week feature, we also summarize some of our favorite B2B sales & marketing posts from around the…
Things That Can Trip Up A Negotiation At The Last Minute – Info Negotiate
If you're new here, you may want to subscribe to my RSS feed. Thanks for visiting!Just when you are not expecting it, you can get tripped up in a…
Looking for Labor Market Inefficiencies – Info Decision Make
Miriam Gottfried and Laura Cooper have written an article in the Wall Street Journal this week about billionaire investor Robert Smith and his…