Business Skills

There has been a lot made of Artificial Intelligence being leveraged in sales and to be honest a large percentage of it has been hyperbole. The…

Live chat has become integral part of modern e-commerce websites. No matter whether you are a large retailer or run a small business, live chat…

You know how people always say, “There’s power in your peer group”? That’s only half the story. Sometimes you have to buy your way into growth. There…

Even the best products with the most passionate users will have these “success gaps” — a disparity between your product and the user’s desired…

Pinterest is not only a popular social network, but also a powerful search engine to market your personal brand and drive traffic to your website.…

Don Rosenberg, Qualcomm’s executive vice president and general counsel, said in a statement that Apple was already violating the court’s order. “They…

The University of Michigan’s Desai Accelerator, an incubator open to early-stage tech startups regardless of their connection to the school, hit a…

Whether it’s email, live chat, social media, or carrier pigeon, your customers have more choices than ever when they’re trying to communicate with…

I’m blessed to have developed a strong relationship with my fellow CEOs at sales training, consulting and advisory firms around the world.  We chat…

Did you know that feeling unappreciated is the number 1 reason customers switch away from a product or service? This year, go above and beyond your…