Business Skills

“No one is perfect but knowing your imperfections will help you spot the imperfections in others.” -Greg Williams, The Master Negotiator & Body…

What Does ‘ASAP’ Mean? “ASAP” is an acronym for “As Soon as Possible.” It is often used in business correspondence to request the timely return of a…

“Don’t be afraid to show your true colors. Embrace your  “feminine traits” or values–such as selflessness, empathy, collaboration, flexibility, and…

Here is a look at the change in teen employment over time. The graph below shows the participation rate and employment-population ratio for those…

Avoiding the biggest sales mistakes is crucial. Some behavior trends in the sales world are simply disastrous. They don’t work, and they only serve…

As a customer success manager at InMoment, I’m always looking for new ways to help my clients optimize their customer experience. Luckily, I hit the…

You know those toy block sets, where you have to push a bunch of brightly colored shapes through matching slots? Red star block goes into red star…

If you leave a plot of land alone, over time it will become overrun with all sorts of plant life. Most of the plant life will be of a hearty variety,…

How does a company with a highly complex product and unique implementation for each client consistently provide a top-notch customer experience and…

If you’re like me, you probably receive countless unsolicited sales emails and voicemails every month — and most of them are really bad. To give you…