Customer Services

Tue, 20 Feb 2018, in Customer Support Customers want one, well, two things above else. They want to save time and money. And since our online…

Proactive communication is an important part of customer service. It helps to facilitate the customer journey and inspires customers to stay loyal…

Thu, 22 Feb 2018, in Releases Ever wanted a quick snapshot of your mailbox?Enter the Ticket Counter. Its purpose is to quickly inform you of the…

Have you ever encountered a situation when you would click the live chat button on a website promising instant online help and you would not…

Just like there are laws that govern science, there are certain guidelines you must live by if you want to make the best impression on your…

When it comes to customer support, many teams spend the majority of their time — and budget — on a help desk tool. But finding the solution…

Our Fronteer Spotlight series highlights some of our awesome team, the work we do, and what inspires us every day. Interested in joining us?…

About Kent and LimeKent and Lime is a leading online personal styling service for men based in Sydney, Australia. When a customer opens a…

Whether you’re managing a customer success team, account management team, or client services team, you know that transitioning customers from…

Learn how custom Front plugins help Fishbowl, Hostmaker, Beyond Pricing, and Platzi get more done, right from their inboxesMost of the time,…