Customer Services

It takes 12 great customer experiences to make up for a single bad one. When something goes wrong, sending a polished, professional apology…

You’ve probably heard about the General Data Protection Regulation (GDPR), the new European Union data privacy and protection law that…

Our Fronteer Spotlight series highlights some of our awesome team, the work we do, and what inspires us every day. Interested in joining us?…

About SnapTravelFinding travel accommodations can be exhausting — especially when you’re trying to strike a deal. SnapTravel is changing that…

How does a company with a highly complex product and unique implementation for each client consistently provide a top-notch customer experience…

Ever felt that small nagging need to check your work email while you're on vacation? "I'll get too behind," you think. "What if it's important?…

Our Fronteer Spotlight series highlights some of our awesome team, the work we do, and what inspires us every day. Interested in joining us?…

According to HelpDocs Co-founder Jarratt Isted, the key is efficient communication, internally and with customers.HelpDocs is a support…

Our Fronteer Spotlight series highlights some of our awesome team, the work we do, and what inspires us every day. Interested in joining us?…

Delivering high quality customer service through live chat requires, as Liam Neeson might say, “a very particular set of skills.” Build on the email…